Everything you need to know about booking and travelling with SMG.
Choose your departure city, destination and travel date on the Book a Trip page, pick a departure, select your seat, enter passenger details and pay securely. Your e-ticket is issued instantly.
You can pay with Mobile Money (MTN, Telecel/Vodafone Cash, AirtelTigo Money) or with Visa and Mastercard. Corporate customers can arrange bank transfers.
Yes, within the policy window. Cancellation and rescheduling cut-off times and any fees are shown before you confirm and on your booking page. (Final values are pending approval.)
Present the QR code on your e-ticket (on your phone or printed) at boarding. Our staff will scan it to verify your booking reference.
Please arrive at least 30 minutes before your scheduled departure time so we can verify your ticket and board on time.
No. You can check out as a guest. Creating an account lets you manage trips, store passenger details and re-download tickets easily.
FAQ content is editable in the admin CMS and pending final review.
